Privacy Policy
Reechee (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Information you provide to us
We collect information you voluntarily provide when you register for an account, subscribe to a plan, or contact us. This may include:
- Name and email address
- Company name and job title
- Billing and payment information (processed securely by Stripe)
- Any other information you choose to provide
Information collected automatically
When you access our services, we may automatically collect certain information, including:
- Device and browser information
- IP address and approximate location
- Usage data (pages viewed, features used, time spent)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Send you newsletters and product updates (you can unsubscribe at any time)
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and abuse
- Personalize and improve your experience
Marketing and Product Communications
If you have a Reechee account, we may send you marketing and product-update emails - for example newsletters, feature announcements, and tips - based on our legitimate interest in keeping customers informed about the service they use. We use your name, email address, and plan information to send and personalize these emails.
You can opt out at any time using the unsubscribe link included in every marketing email, or by contacting us at [email protected]. Opting out does not affect the transactional emails we need to send to operate your account (such as billing notices, security alerts, and service notifications).
Data Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service providers: We share data with third-party service providers that perform services on our behalf, such as payment processing (Stripe), email delivery (Postmark), and analytics.
- Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: We may share information with your consent or at your direction.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
Third-Party Services
Our services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “last updated” date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].