Sales battle cards
Sales battle cards built from what your competitor's customers actually say.
Reechee reads every review of a competitor and ranks the complaints that keep coming back. You get the objections, the failure patterns and the quotes behind them, ready to put in front of a rep.
30-day free trial included
The battle card problem
Most battle cards are written from the inside.
The usual battlecard is assembled out of what your own team believes about a competitor: a feature grid copied off their pricing page, two war stories from lost deals, and a positioning line somebody wrote a year ago. It starts aging the week it ships, and reps quietly stop opening it.
Their customers already wrote the honest version.
Every quarter, hundreds of them describe in public what the product does badly, dated and attached to a real job title. Reechee reads all of it across five review platforms and turns it into a picture of what is going wrong now, rather than what was going wrong when the deck was made.
The workflow
From five review sites to one card
01Target
Pick the competitor to break down
Add the product to your watchlist and Reechee pulls its reviews from G2, Capterra, Trustpilot, TrustRadius and SourceForge into one place, instead of five tabs with five different rating scales.
Signing order cannot be changed once the envelope is sent, and support took three days to answer.
ZendeskCustomer SupportTracked
Fin by IntercomCustomer MessagingTracked
FreshdeskHelp DeskTracked
HubSpot Service HubCustomer ServiceTracked
Salesforce Service CloudCRM & SupportTracked02Pattern
See the complaints that keep coming back, ranked
Reechee groups every complaint into themes and ranks them by how often they appear, so you can tell the difference between one loud reviewer and a failure the whole customer base is living with.
app.reechee.io/reports/zendesk
Zendesk
Pain Points ReportUpdated today
- Reviews Analyzed
- 4,281
- Pain Points
- 24
Executive Summary
Across the last three months, Zendesk users are reporting significant degradation in API reliability and premium support response times. This shift directly follows their recent pricing restructure.
Recurring Complaints
- Slow Ticket ResolutionTrending
- Broken API DocumentationRising
- Inconsistent ReportingPersistent
03Proof
Take the quotes into the deal
Each theme keeps the reviews underneath it, with the platform and the date. A rep can quote a named customer of the competitor instead of asserting a claim the prospect has no reason to believe.
Hi Marcus, saw the recent Docusign review from a Halvorsen Logistics teammate aboutrigid signing workflows. That exact friction is what we remove: approvals that flex as you scale...
Card anatomy
What is on the card
A Pain Points Report is the card. This is what it carries for whichever competitor you point it at.
- 01
Pain points, ranked
Every recurring complaint ordered by how often it shows up, so the top of the card is the objection worth leading with.
- 02
Verbatim customer quotes
The sentences customers actually wrote, with the platform and the date, so a rep can read one out loud on a call.
- 03
The gaps they keep naming
What customers say is missing or broken, grouped, so you know which of your strengths to point at.
- 04
The numbers behind each theme
How many reviews carry each complaint, so nobody on the team has to take a pattern on faith.
- 05
Five platforms in one view
G2, Capterra, Trustpilot, TrustRadius and SourceForge read together, rather than a separate trip to each.
- 06
It updates as new reviews land
The card does not go stale between quarters, because it is generated from the review stream rather than written once.
Keep reading
The parts of the product this runs on
Build your first battle card from real reviews.
Point Reechee at one competitor and see what their customers have been saying.
30-day free trial included